Fighting absenteeism with a Workforce Management platform
Sending out schedule updates doesn’t have to be a flurry of handwritten texts and emails the night before. It doesn’t have to be fragmented chaos with no ways of tracking delivery, either.
“I can’t tell you how many times I’ve had guys tell me they didn’t get a text or email,” Jason Sherwood, Senior Operations Scheduler at DP Electric said.
Absenteeism hurts Labor Productivity, and an easy way to combat it is with a Workforce Management platform. With RIVET’s Dispatch feature, you can send schedule updates to your entire field force in a matter of clicks. From there, tracking the status of those Dispatches is easy. You can see if they were delivered and opened, and monitor that over time.
When a worker gets transferred, it’s easy to notify everyone involved. The old field leaders, the new field leaders, the old super and the new PM team. Whoever needs to know. This ensures everyone’s on the same page and there’s no miscommunication about who should be where, and when. Everyone gets a text and an email with the same information at once.
“It’s 100 percent transparent. There’s no questions, no misleading information,” he said. “The Dispatch feature is awesome.”
Sherwood said it saves him drastic amounts of time.
“This is one and done,” he said. “It takes me maybe 60 seconds to Dispatch from one job assignment.”
To learn more, watch the full discussion below.